Organizational Consulting  ·  BIDEC™ Communities

Equipping Organizations That Serve
the Underserved.

Lisseth London Global Consulting® partners with organizations serving Black, Indigenous, and Diverse Ethnic Communities to build trauma-informed, culturally grounded, and resilient systems — through the proprietary AIAER Model™.

Schedule a Consultation Explore the AIAER Model™
Our Framework
Ethnotraumatology™
Our Methodology
AIAER Model™
Our Focus
BIDEC™ Serving Organizations
Lisseth London Global Consulting® (LLGC)

LLGC focuses exclusively on organizational consulting — helping companies, nonprofits, faith organizations, and government agencies build the systems, training, and cultural infrastructure to serve BIDEC communities with excellence.

Looking for Individual or Clinical Services?

The London Ethnotrauma Healing Center (LEHC) provides direct healing, therapy, and trauma recovery services for individuals and families.

Visit LEHC →
20+
Years of Ethnotrauma Expertise
5
Continents of Global Impact
AIAER™
Proprietary Implementation Model
BIDEC™
Community-Centered Framework
The Challenge

Organizations Are Serving
Without the Right Systems.

Well-intentioned organizations doing vital work in underserved communities often lack the culturally grounded, trauma-informed infrastructure to sustain their impact — and their people.

◈
High Turnover & Staff Burnout Teams serving traumatized communities absorb secondary trauma without proper systems or support.
◈
Culturally Misaligned Practices Policies and programs built without BIDEC community insight fail to create real trust or outcomes.
◈
Leadership Without a Trauma Lens Supervisors and executives make decisions that inadvertently re-traumatize staff and community members.
◈
Compliance Without Competence Organizations check DEI and cultural competency boxes without meaningful systems change.
73%
of human services workers report high burnout — with rates highest among those serving marginalized communities.

"Trauma does not have to be the final word. When organizations are built with culturally grounded, trauma-informed systems, they don't just survive — they transform."

— Dr. Lisseth London, PhD, MSW, LCSWA
Who We Serve

Built for Organizations
on the Front Lines.

LLGC partners with organizations whose work directly impacts Black, Indigenous, and Diverse Ethnic Communities — providing the structural and cultural backbone they need to do that work well.

🏥

Community Health Organizations

Federally Qualified Health Centers, community clinics, and public health agencies embedding cultural responsiveness into patient care and staff systems.

⚖️

Human Services & Social Work Agencies

Child welfare, foster care, housing, and behavioral health organizations serving BIDEC families who need trauma-informed casework frameworks.

🎓

Educational Institutions & Nonprofits

K–12 schools, universities, and youth-serving nonprofits building culturally grounded environments for students, educators, and families.

✝️

Faith Communities & Ministries

Churches, parachurch organizations, and faith-based nonprofits integrating trauma-informed practices into pastoral care and community programs.

🌐

Government & Policy Agencies

Local, state, and federal agencies designing programs and policies that affect underrepresented populations — from disaster response to public health.

🤝

Corporate & Private Sector

Companies with workforce diversity goals, employee resource groups, and community investment commitments that require cultural grounding beyond compliance.

Our Methodology

The AIAER Model™

A proprietary five-phase framework developed by Dr. Lisseth London to assess, build, and sustain trauma-informed, culturally responsive organizational systems.

A
Assess

Assess

Comprehensive organizational assessment identifying cultural gaps, trauma triggers, systemic barriers, and readiness for change.

I
Inform

Inform

Deliver targeted education and training grounded in Ethnotraumatology™ to leadership and frontline staff.

A
Apply

Apply

Implement customized trauma-informed policies, protocols, and culturally responsive practices into your existing systems.

E
Empower

Empower

Equip internal champions — leaders, supervisors, and change agents — to sustain cultural responsiveness from within.

R
Resilience

Resilience

Build lasting organizational resilience through monitoring, ongoing support, and adaptive systems that evolve with community needs.

Ready to implement the AIAER Model™ in your organization?

Start Your Assessment
How We Work Together

Consulting Services
Tailored to Your Mission.

01

Organizational Assessment & Strategy

Our foundational engagement — a structured evaluation of your organization's cultural climate, leadership practices, staff wellbeing, and service delivery through the lens of Ethnotraumatology™ and the AIAER Model™.

What's Included:

Organizational Culture & Trauma Climate Audit
Leadership & Supervisory Practice Review
Policy & Protocol Analysis
BIDEC Community Alignment Assessment
Strategic Roadmap & Implementation Plan
02

Trauma-Informed Systems Training

Custom-designed training programs for staff at all levels — from frontline workers to executive leadership — grounded in Ethnotraumatology™ and aligned to your organization's specific community context.

Half-Day, Full-Day, and Multi-Session Formats
Virtual or On-Site Delivery
Custom Workbooks & Resource Materials
Post-Training Implementation Support
03

Cultural Responsiveness Consulting

Beyond DEI checkboxes — a deep, practice-level integration of cultural humility, BIDEC community awareness, and ethnotraumatological principles into your programs, communications, and service delivery.

Community Engagement & Trust-Building Strategy
Cultural Audit & Responsiveness Framework
Staff & Leadership Coaching
Policy Language & Protocol Review
04

Leadership Development & Resilience Coaching

One-on-one and group coaching for organizational leaders navigating complex cultural, trauma-informed, and equity-driven environments — with tools to lead from a place of clarity, purpose, and resilience.

Executive & Supervisory Coaching
Compassion Fatigue Recovery Programs
Resilience-Centered Leadership Cohorts
Chain-of-Command & Onboarding Systems
Our Difference

Not Generic DEI.
Grounded Transformation.

LLGC doesn't offer off-the-shelf solutions. Every engagement is anchored in Dr. London's proprietary Ethnotraumatology™ framework — a 20-year body of clinical and consulting expertise that goes beyond training to change how organizations think, act, and serve.

—

Ethnotraumatology™-Centered

Every recommendation is grounded in the science of how ethnic and cultural trauma shapes individual behavior and organizational systems.

—

BIDEC™ Community First

We center the lived experiences of Black, Indigenous, and Diverse Ethnic Communities in every strategy, training, and systems change recommendation.

—

Implementation, Not Just Education

We don't stop at training. The AIAER Model™ ensures knowledge becomes practice — and practice becomes institutional change.

—

Spiritually Intelligent

For faith-based and holistic organizations, we integrate spiritual formation principles alongside evidence-based trauma frameworks.

Organizational Outcomes

What organizations achieve through the AIAER Model™ engagement:

✓
Reduced staff turnover and compassion fatigue
✓
Improved trust and engagement with BIDEC communities
✓
Culturally grounded leadership at every level
✓
Policies and protocols that reduce re-traumatization
✓
Stronger onboarding and chain-of-command systems
✓
Measurable improvements in organizational climate
✓
Lasting internal capacity for cultural responsiveness
✓
Faith-aligned and evidence-based frameworks (where applicable)
Dr. Lisseth London
CEO & Founder
Dr. Lisseth London
Meet the Founder

Dr. Lisseth London, PhD
Ethnotraumatologist. Consultant. Global Advocate.

Dr. Lisseth London is a bilingual international Ethnotraumatologist, behavioral trauma specialist, licensed clinical social work associate, and certified traumatologist with over 20 years of experience at the intersection of trauma, culture, and systems transformation.

As the founder of LLGC, Dr. London developed the Ethnotraumatology™ framework and the AIAER Model™ from a deep frustration with the gaps she witnessed in how organizations served BIDEC communities — well-meaning but culturally ill-equipped. Her mission is direct: equip organizations with the tools, training, and systems to not just serve underserved communities, but to do so with excellence, cultural integrity, and trauma-informed precision.

Her global consulting work has reached organizations across five continents, including partnerships with the Federation of International Gender and Human Rights (FIGHR) and training for global ambassadors across Africa and beyond.

Ethnotraumatology™ BIDEC™ Advocacy Transgenerational Trauma Cultural Humility Human Rights Faith Integration Global Consulting
Work With Dr. London
What Partners Say

Trusted by Leaders
Doing Meaningful Work.

"

Dr. London's approach to trauma-informed care is grounded in empathy and compassion toward the complexities of healing. Her dedication to creating comprehensive plans of action that prioritize the well-being of individuals within the organization is peerless. Any organization fortunate enough to collaborate with Dr. London will benefit from her expertise and holistic approach.

Fionda Williams Brock, MSN, MSHS, RN Healthcare Executive
"

Ms. London provided trauma-informed training to my organization and to over 20 global ambassadors stationed in Nigeria, Ghana, South Africa, Gambia, and Kenya. Her training was enlightening and applicable to the work we do. Through our partnership we established London's Haven, a short-term shelter for survivors of gender-based violence and trafficking.

Dorothy Akende Founder, House of Hilkiah Foundation | FCILED | Diplomatic Fellow FIGHR
"

Working with Lisseth has been everything I needed to improve the quality and effectiveness of my self-care service program. One of the unique things that set her apart is her ability to provide feedback from a consultant perspective and from the client perspective. Her company is more than 5 stars in my eyes.

Bianca A. Thomas, LSW Business Coach & CEO, Royal at 28, LLC
Schedule a Consultation

Let's Build the Systems
Your Mission Deserves.

Tell us about your organization and the work you're doing. Dr. London and the LLGC team review every inquiry personally and will follow up within two business days to schedule an introductory consultation.

Email
lissethlondonglobalconsulting@gmail.com
Response
Within 2 business days
Reach
Engagements available virtually and on-site, globally.

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Now Available

EthnoMind-AI App

An AI-powered companion grounded in Ethnotraumatology™ — extending the AIAER Model™ into the hands of leaders, practitioners, and frontline teams. Culturally responsive intelligence, trauma-informed by design.

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